FAQ

Frequently Asked Questions

πŸ₯© Where does your meat come from?

We source from trusted Ontario farms and processors. All beef, pork, and poultry is Ontario-raised, and everything is prepared in our provincially inspected plant in Grassie, Ontario.

πŸ“¦ How is the meat packaged?

All products are vacuum-sealed for freshness and freezer-readiness. Steaks, sausages, bacon, wings, and jerky are portioned into convenient packs, so you can thaw only what you need.

🧊 Is the meat fresh or frozen?

Our products are packaged fresh, and many are flash frozen to lock in quality and extend shelf life. Vacuum-sealed packs make freezing and thawing safe and simple.

🚚 Do you offer delivery?

Yes! We offer local delivery across Niagara, Hamilton, and surrounding areas.

  • Delivery days: Wednesdays & Thursdays (daytime)
  • For other days/times, please inquire. We will do our best to accommodate, but it may not always be possible.

We also offer pickup at our Grassie plant.

πŸ’³ How do I pay?

All orders are placed securely through our website. We accept major credit cards and debit.

⏱ When will my order be ready?

Orders are usually ready within 5 business days. You’ll receive an email when your order is prepared and ready for pickup or delivery.

❄️ How long will vacuum-sealed meat last in the freezer?

Vacuum-sealed products last 6–12 months in the freezer without losing quality. Fresh sausages and bacon should be used within a week if refrigerated.

πŸ₯“ Do you use fillers or additives?

Never. All of our sausages, pepperettes, and smoked products are gluten-free, filler-free, and made in small batches.

πŸ‘¨β€πŸ³ Do you take custom orders?

Yes β€” we’re a butcher shop at heart. If you’re looking for something specific (a custom cut, wholesale order, or bulk program), reach out and we’ll do our best to help.

Eat Local Sustainable, support small business
Save Money Keep more of your hard earned money
Enjoy Meat Again Something about a great piece of meat
  • Eat Local Sustainable, support small business
  • Save Money Keep more of your hard earned money
  • Enjoy Meat Again Something about a great piece of meat